Office Hero Connect
Employee self-service portal for time, leave and HR documents
Give every employee a sign-in to Office Hero Connect. They clock in and out, check their shifts, request leave against their real balance and open the documents HR shares with them. The portal reads HR Hero directly, so nobody keeps a second list.
Included with HR Hero. Works in the browser on a computer or a phone; the phone app is coming soon.
01Self-service
What employees do in the portal
Four everyday jobs move from the HR inbox to the employee.
Time
Clock in, take a break, see the week ahead
Employees punch in and out and start or end an unpaid break from the browser. The status shows whether they are working, on a break or off, and the home screen adds up today's hours. The schedule lists the shifts HR has planned for them.
- Upcoming shifts with date, time, location, status and break minutes
- Clock-in records the time; the portal does not record where the employee is
- Timesheets and their approval stay in HR Hero
Leave
Leave requests checked against the real balance
Employees pick one of your company's leave types, the dates and an optional reason. Overlapping bookings and a balance that is too small are caught immediately, and the request goes to HR Hero for approval. A pending request can be cancelled, which returns its days to the balance.
- Allowance, used, remaining, pending and carry-over days on one card
- Your own leave types rather than a fixed list
- Cancelled requests keep their history in the audit trail
Records
HR documents and bank details, kept safe
Contracts and other files HR attaches to the employee record appear under Documents, searchable and ready to open once the virus scan has cleared them. Employees keep the account their salary is paid into up to date themselves.
- Document links that expire after 15 minutes
- IBAN and BIC checked against ISO 13616 and ISO 9362
- The IBAN always shown masked
- A change of bank details needs a password check made in the last 10 minutes
- Bank details encrypted at rest with your company's key
Documents are uploaded and sent for signature in the Office Hero Manager app, which is coming soon.
Development
Onboarding, training, skills and goals
New hires see how far their onboarding has come, which tasks are theirs and which the team handles, and tick off their own. Every employee can look up their training records, rate their own skills next to the manager's assessment and update the progress of their goals. These pages come with HR Hero Professional.
- Onboarding progress such as “3 of 8 tasks done”, with due dates
- Mandatory and optional courses with their status and completion date
- Skill levels from beginner to expert
- Goals set by the manager and personal goals with target dates
02Also included
Also in employee self-service
Profile and contact details
Employees update their name, phone, time zone and language, and see their position, department and manager.
Chat with colleagues
Employees message managers, HR and colleagues; their contacts show staff, colleagues and drivers.
Only what applies
Menus follow each employee's permissions and the modules your company uses, so nobody opens an empty page.
Logins created by HR
HR sends an invitation or sets a temporary password that the employee replaces at the first sign-in.
Signed-in devices
Employees see where they are signed in, sign out other sessions and change their password.
15 languages
Each employee picks their own language, including Macedonian, Albanian and Serbian in Latin or Cyrillic.
Report a concern
With HR Hero Professional, your company's anonymous whistleblowing page is open to every employee, without signing in.
Payslips
Payslips will appear in the portal when payroll in HR Hero is released. Employees will then see each breakdown and confirm receipt by typing their name.
Coming soon
Office Hero Connect app
Coming soon to the App Store and Google Play, with attendance history, a holiday calendar and leave requests sent once the phone is back online.
Coming soon
03Step by step
How employees get started
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Step 1 HR creates the login
From the employee's record in HR Hero, HR sends an invitation or sets a temporary password.
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Step 2 The employee sets a password
The employee opens the invitation, or signs in with the temporary password, and chooses their own password.
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Step 3 Ready for the first shift
The employee signs in at connect.officehero.io and finds their shifts, leave balance and documents.
04Questions
Questions about employee self-service
Not answered here? Write to [email protected]. A person from our team in Skopje replies, Monday to Friday, 09:00–17:00 CET.
Do we need HR Hero for employee self-service?
Yes. The portal shows the employee's records from HR Hero, such as shifts, leave balances and documents, and Office Hero Connect is included with every HR Hero package. Onboarding, training, skills and goals need HR Hero Professional. See pricing.
Can employees clock in from their phone?
Yes, in the phone's browser at connect.officehero.io. The Office Hero Connect app for iOS and Android is in testing and coming soon to the app stores. Either way, clock-in records the time only, not the employee's location.
Who approves leave requests?
Managers and HR approve them in HR Hero. The portal checks each request against the balance and existing bookings first, and the employee can cancel it while it is still pending.
Is it safe to let employees change their bank details?
Every change needs a password check made in the last 10 minutes, the IBAN and BIC are validated, and the account number is shown masked. Bank details are encrypted at rest with your company's own key.
Can employees update their own personal data?
They edit their name, phone, time zone and language in their profile, and keep the bank account for their salary up to date. Contract, position, pay and the rest of the record stay with HR in HR Hero.
An employee works for two of our companies. Do they need two logins?
No. One account can belong to several Office Hero companies; the employee picks the company after signing in and can switch at any time.
What happens when an employee leaves?
When HR ends the employment in HR Hero, the employee's portal access is removed automatically. An admin can also revoke access from Users & access at any time. Their records stay in HR Hero.
Give your employees their own portal
Book a demo and see employee self-service with HR Hero, from clock-in to leave approval.