Leave management
Leave management software for requests, balances and approvals
HR Hero, the HR app of Office Hero, keeps every leave request, balance and decision in one place. Employees ask for time off in Office Hero Connect, and managers decide from one approval queue in HR Hero.
Leave management is part of every HR Hero package, from €2.90 per employee per month.
01How it works
From the request to the decision
Requests
Request leave in a few fields
Employees choose a leave type, the first and last day and, if they like, a reason, and a request can start or end with a half day. In Office Hero Connect, a request is counted in working days, Monday to Friday, and checked against the balance when it is sent.
- A half day at the start or the end counts as 0.5 days
- In Office Hero Connect, a request that overlaps a pending or approved one is refused
- In Office Hero Connect, a request for more days than the balance holds is refused
Balances
A balance for every leave type
The balance card shows, for every leave type, the days remaining, the days credited so far and the days held by requests. On the 1st of every month, HR Hero credits each active employee with one twelfth of the yearly days of every leave type that accrues.
- Days requested in Office Hero Connect are held against the balance
- Employees see the same figures in Office Hero Connect
Approvals
One approval queue for managers
Pending requests wait in the approval queue with the employee, leave type, dates and number of days. A manager approves or rejects each request from the queue and can give a reason for a rejection, which the employee sees on their leave list.
- Only pending requests can be approved or rejected
- Record-level access decides whose requests each approver sees
Leave types and holidays
Your own leave types and holiday calendar
Set up leave types in eight categories, from annual and sick leave to parental and study leave. Each type records whether it is paid, the days it accrues per year and, for your reference, a country. A separate calendar keeps the public holidays of each country and year.
- Categories: annual, sick, parental, unpaid, bereavement, compassionate, study and other
- Fixed, moving, religious and regional holidays, each marked paid or unpaid
- No holidays come pre-loaded: your team adds the ones that apply
Office Hero Connect
Employees handle their own leave in the portal
In Office Hero Connect, employees request leave, cancel a request that is still pending and check their balance. HR Hero creates their portal login from the employee record, and ending the employment removes it again.
- Cancelling a pending request releases its days at once
- Works in any browser, in 15 languages
02Also included
Smaller things that make leave easier
My leave
Every employee with an HR Hero login has a My leave tab with their requests, their status and any reason for a rejection.
Cancel before the decision
In Office Hero Connect, a request can be cancelled while it is still pending, and its days return to the balance.
HR dashboard
Pending leave approvals, the latest requests and how many people have clocked in today, on the first screen of HR Hero.
Several companies
People who work for more than one company switch between them without signing out.
Roles and permissions
Decide who may request, approve and set up leave, and limit each approver to the employees they are responsible for.
15 languages
HR Hero and Office Hero Connect work in 15 languages, including Macedonian, Albanian and Serbian in both scripts.
Good to know before you start
HR Hero does not send e-mails or in-app messages about leave. Approving or rejecting a request does not change the balance, so the days of a request made in Office Hero Connect stay held, even after a rejection. Requests made in HR Hero itself count every calendar day, with no balance or overlap check. A leave type that accrues no days, such as unpaid leave, cannot be requested in Office Hero Connect, so give such types a number of days per year. Public holidays are not skipped, and unused days do not move into the next year automatically.
04Questions
Questions about leave management
Not answered here? Write to [email protected]. A person from our team in Skopje replies, Monday to Friday, 09:00–17:00 CET.
How do employees request leave?
In Office Hero Connect at connect.officehero.io. They choose the leave type and dates, add a half day or a reason if needed, and the request goes to the approval queue. Managers and HR staff can also file requests on the Leave page of HR Hero.
Are managers told about new requests?
Not by e-mail or in-app message. New requests appear in the approval queue and among the pending approvals on the HR dashboard, so managers check the queue as part of their routine. Employees see each decision on their leave list.
Are public holidays taken out of a request?
No. A request made in Office Hero Connect counts the working days from Monday to Friday, and the holiday calendar does not change that count; a request made in HR Hero itself counts every calendar day. If a public holiday falls inside planned leave, request the days before and after it separately.
How does accrual work?
Each leave type has a number of days per year. On the 1st of every month, HR Hero adds one twelfth of it to the balance of every active employee, for every type that accrues. A request made in Office Hero Connect can only use days that have already been credited.
What happens to unused days at the end of the year?
Balances run per calendar year, and unused days are not moved into the new year automatically. Check this against your leave policy before you start.
Can different countries have different leave rules?
Only in part. Each leave type records a country, but HR Hero does not use it: every active employee is credited with every accruing leave type and can request any active type. The holiday calendar is kept per country and year, and HR Hero comes with no national entitlements or holidays, so your team enters its own.
Which package includes leave management?
Every HR Hero package, from Essentials at €2.90 per employee per month, with employee self-service in Office Hero Connect included. See pricing for each package.
See leave management with your own leave types
Book a demo and we will walk you through requests, balances and approvals in HR Hero.